Privacy Policy

THE VIEW CONSULTING MAINTENANCE AND SOLUTIONS (PTY) LTD is a South African registered company (Registration Number: 2023/844330/07) providing engineering, maintenance, electrical, and construction solutions. Our registered address is:

We may collect the following categories of personal information:

2.1 Information You Provide Directly

• Full name and surname
• Email address
• Phone number
• Company name and job title
• Physical and postal address
• Details of your enquiry, project requirements, or service request
• Any other information you voluntarily provide via our contact form or correspondence

2.2 Information Collected Automatically

• IP address and browser type
• Pages visited and time spent on our website
• Referring website or search engine
• Device type and operating system
• Cookie data (see our Cookie Policy for full details)

2.3 Information from Third Parties

• Business contact details from publicly available sources
• Referrals from existing clients or partners
• Information from professional networking platforms

We process your personal information for the following lawful purposes:

• To respond to your enquiries and provide requested services
• To prepare and deliver quotations, proposals, and contracts
• To manage and fulfil our contractual obligations to you
• To send service updates, project progress reports, and relevant communications
• To improve our website, services, and customer experience
• To comply with legal, regulatory, and statutory obligations
• To detect, prevent, and address fraud or security issues
• To conduct internal business analysis and reporting
• To send marketing communications where you have given consent (you may opt out at any time)

Under POPIA, we process your personal information on the following grounds:

• Contractual necessity — to perform a contract with you or take pre-contractual steps
• Legal obligation — to comply with applicable laws and regulations
• Legitimate interests — to operate and improve our business, provided your rights are not overridden
• Consent — where you have explicitly agreed to specific processing activities

We do not sell, rent, or trade your personal information. We may share it only in the following circumstances:

• With trusted service providers and subcontractors who assist in delivering our services, bound by confidentiality agreements
• With professional advisors such as lawyers, auditors, and accountants
• With regulatory authorities, law enforcement, or government bodies when required by law
• With business partners where you have consented to such sharing
• In the event of a merger, acquisition, or sale of business assets, subject to appropriate safeguards

All third parties are required to handle your information in accordance with POPIA and applicable data protection standards.

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including:

• Active client records: for the duration of the business relationship plus 5 years
• Enquiry and contact form data: up to 2 years from the date of submission
• Financial and contractual records: 7 years as required by South African tax and company law
• Marketing consent records: until you withdraw consent

After the applicable retention period, your information will be securely deleted or anonymised.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or alteration. These measures include:

• Secure encrypted data transmission (SSL/TLS)
• Access controls and password-protected systems
• Regular security assessments and staff training
• Physical security measures at our premises
• Incident response procedures in the event of a data breach

In the event of a data breach that poses a risk to your rights and freedoms, we will notify the Information Regulator and affected individuals as required by POPIA.

As a data subject, you have the following rights:

• Right of access — to request a copy of the personal information we hold about you
• Right to correction — to request correction of inaccurate or incomplete information
• Right to deletion — to request deletion of your information where no longer necessary
• Right to object — to object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent — at any time, without affecting prior lawful processing
• Right to lodge a complaint — with the Information Regulator of South Africa

To exercise any of these rights, please contact our Information Officer at info@theviewconsulting.co.za. We will respond within 30 days.

If you believe your rights have been violated, you may contact the Information Regulator of South Africa:

Our website uses cookies to enhance your browsing experience. Please refer to our Cookie Policy for full details on the types of cookies we use and how to manage them.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

For any questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact our Information Officer: