This Cookie Policy explains how THE VIEW CONSULTING MAINTENANCE AND SOLUTIONS (PTY) LTD ("The View Consulting", "we", "us", or "our") uses cookies and similar tracking technologies on our website. By continuing to use our website, you consent to the use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, improve user experience, and provide information to website owners.
Cookies cannot harm your device and do not contain personally identifiable information on their own. However, when combined with other data, they may be used to identify you as a user.
2. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the website to function properly. They enable core features such as page navigation, security, and access to secure areas. The website cannot function correctly without these cookies and they cannot be disabled.
Examples:
- Session management cookies
- Security and authentication tokens
- Load balancing cookies
- User preference cookies (e.g., language settings)
Analytics & Performance Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the website's performance and user experience.
Examples:
- Google Analytics — tracks page views, session duration, and traffic sources
- Bounce rate and exit page tracking
- Browser and device type statistics
- Geographic location data (country/city level only)
Functionality Cookies
These cookies allow the website to remember choices you make and provide enhanced, personalised features. They may be set by us or by third-party providers whose services we use on our pages.
Examples:
- Remembering your contact form preferences
- Storing your preferred language or region
- Remembering if you have dismissed a notification or banner
- Personalised content based on previous visits
Marketing & Targeting Cookies
These cookies may be set through our website by our advertising partners. They may be used to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device.
Examples:
- LinkedIn Insight Tag for professional audience targeting
- Google Ads remarketing cookies
- Facebook Pixel for social media advertising
- Third-party retargeting and conversion tracking
3. First-Party vs Third-Party Cookies
3.1 First-Party Cookies
First-party cookies are set directly by The View Consulting website and are only readable by us. They are used to improve your experience on our website and remember your preferences.
3.2 Third-Party Cookies
Third-party cookies are set by external services that appear on our pages. These include analytics providers, social media platforms, and advertising networks. We do not control these cookies and recommend reviewing the privacy policies of the relevant third parties:
- Google Analytics — policies.google.com/privacy
- Google Ads — policies.google.com/technologies/ads
- LinkedIn — linkedin.com/legal/cookie-policy
- Facebook/Meta — facebook.com/policies/cookies
4. Cookie Duration
4.1 Session Cookies
Session cookies are temporary and are deleted from your device when you close your browser. They are used to maintain your session while you navigate our website.
4.2 Persistent Cookies
Persistent cookies remain on your device for a set period or until you manually delete them. The duration varies depending on the cookie's purpose:
- Preference cookies: up to 12 months
- Analytics cookies: up to 24 months
- Marketing cookies: up to 90 days
- Security cookies: session-based or up to 30 days
5. How to Manage Cookies
You have the right to accept or decline non-essential cookies. You can manage your cookie preferences in the following ways:
5.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies, delete existing cookies, or alert you when cookies are being set. Please note that disabling cookies may affect the functionality of our website.
- Google Chrome: Settings → Privacy and Security → Cookies and other site data
- Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
- Microsoft Edge: Settings → Cookies and site permissions → Cookies and site data
- Safari: Preferences → Privacy → Manage Website Data
- Opera: Settings → Advanced → Privacy & Security → Content Settings → Cookies
5.2 Opt-Out Tools
You can also opt out of specific third-party cookies using the following tools:
- Google Analytics Opt-Out: tools.google.com/dlpage/gaoptout
- Google Ads Settings: adssettings.google.com
- Network Advertising Initiative Opt-Out: optout.networkadvertising.org
- Your Online Choices (EU): youronlinechoices.eu
5.3 Do Not Track
Some browsers offer a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Our website currently does not respond to DNT signals, but you can manage tracking preferences through the methods described above.
6. Cookies and Personal Information
Some cookies we use may collect personal information, such as your IP address or browsing behaviour. Where this is the case, such data is processed in accordance with our Privacy Policy and the Protection of Personal Information Act 4 of 2013 (POPIA).
We ensure that any personal data collected through cookies is:
- Collected only for specified, explicit, and legitimate purposes
- Adequate, relevant, and limited to what is necessary
- Stored securely and protected against unauthorised access
- Retained only for as long as necessary for the stated purpose
7. Consent
When you first visit our website, you will be presented with a cookie consent notice. By clicking "Accept All", you consent to the use of all cookies described in this policy. You may also choose to accept only strictly necessary cookies by selecting "Manage Preferences".
You may withdraw your consent at any time by adjusting your browser settings or contacting us directly. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
8. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we use cookies.
9. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
THE VIEW CONSULTING MAINTENANCE AND SOLUTIONS (PTY) LTD
39 Imvubu Park Place, Riverhorse Valley, Durban, 4017
Registration No: 2023/844330/07
Email: info@theviewconsulting.co.za
Tel: 031 035 0821